What you will gain from the Tools

The Phone Directory reduces the time it takes a staff member to look up a phone number. Although this might seem insignificant, this figure adds up to phenomenal savings. For example, in an organisation of 200 people, it’s common that the Tools save each staff member over 3 minutes a day through reducing the time they spend looking up phone numbers. While this seems small, this adds up to over $75,000 of time savings every year.

Yes, that is correct. $75,000 a year! Every year! Just by installing a better Phone Directory.

How much easier would your day be if you could look at the Phone Directory and see where the people you needed to talk to were and when they would be free? You could quickly rearrange your schedule to fit theirs, instead of spending the day playing phone tag.

With the Phone Directory and In-Out Boards you can. And so can every member of your staff. What is more, the time that they save goes straight into improved staff morale, your organisation’s efficiency and your bottom line.

What would you rather have your reception staff doing? Wading through mundane queries — such as “When will Bob be back?” or “What’s Jane’s phone number?” — or providing a welcoming smile to clients and customers.

By removing the tasks that leech away their time, reception can do what is best for your business – create a welcoming and inviting environment for customers and clients.

Imagine if your best customer or a client seeking urgent attention rings reception while you are out and asks for you. Which answer would you prefer reception to give:

1. We don’t know where she is or when she will be back, or

2. She’s out at the moment but will be back in the office around 4. I can get her to give you a ring then.

With an In Out Board, reception can give answer 2. Every time. Making the clients and customers experience much more pleasant.

In some organisations, it’s important to know if a worker hasn’t returned from a home visit so that the proper steps can be taken.

At this exact moment, do you know where all your workers are? When they are expected to return? Could you contact them?

The In-Out Board will give you both peace of mind and help you meet your OH&S obligations. You will know:

• where your workers are – including the address, phone numbers and details of the home they are visiting
• when they expect to return
• how they can be contacted

Who put the IT guy in charge of managing the Phone Directory? Surely there are better things he can do with his time? Such as fixing routers and building applications.

Unlike Microsoft Exchange — the Clayton’s phone directory — the Simple Tools can be managed by the receptionists, freeing up the IT guy to do IT work.

And by giving the responsibility of keeping the Phone Directory to a person whose job depends on having the Phone Directory up-to-date means that the Phone Directory will be kept up-to-date.

With the Simple Tools, staff can correct and update their own listing without asking the IT guy or the busy receptionist. You try doing that with Exchange or Outlook.

Microsoft Exchange and Outlook are great tools. However it often seems that you need a degree in Information Technology to look up a phone number. And even if you can do it, what about the rest of your staff?

The Simple Tools have been designed for ordinary people, who just want a simple way to get a phone number. Quick, easy and simple.

The Simple Tools build on your Exchange or Outlook solution rather than trying to replace it. You can import staff information directly from Exchange into the Simple Tools, leveraging the strength of Exchange into the simplicity of the Simple Tools.

And, after the staff information has been edited and corrected, you can quickly export it back into Exchange – keeping all your information synchronised.